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Policies

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Shipping Policy
Return & Exchange Policy
Privacy Policy

SHIPPING POLICY​

 

  • Packaging: Some items are shipped from international warehouses, this could cause a unique smell with ink/packaging materials. The smell should not last long, nor should it negatively impact the quality of your item.​

  • Normally, it takes 2–7 business days to create a product and fulfill an order.​

 

  • After fulfillment, estimated shipping time is 3-6 business days.

 

  • There may be some delays due to unforeseen circumstances, where shipping can take an additional week.

RETURNS & EXCHANGES ​

 

  • Items eligible for refunds: 

    Only incorrect/damaged/items that have not arrived.

 

  • In your e-mail, please provide a copy of your receipt/order confirmation and a picture of the damaged item so that I can process your return/refund.​

PRIVACY POLICY​

 

  • The customer agrees to receiving communication from Cybermindspeakz Truth LLC for related business matters regarding orders/inquiries made by the customer.

 

  • The customer can choose to be removed from the email list by clicking the unsubscribe link at the bottom of the e-mails.

  • Cybermindspeakz Truth LLC will only use customer contact information for purposes of sending important updates and promotional emails on merchandise.

  • Cybermindspeakz Truth LLC does not sell customer information. 

CODE OF CONDUCT FOR SITE MEMBERS

  • Rules for posting on membership profiles:

    • No hateful, profane, disturbing images or language are allowed.

    • Do not share personal information on the Cybermindspeakz Truth website. The owner Sherita Sparrow does not accept the responsibility of such information being shared by the member.

    • Do not harass the owner or other members.

    • Do not promote or attempt to sale through the Cybermindspeakz Truth website.

    • Be respectful when communicating with other members and the owner.

    • If a member has posted any images or inappropriate information, the owner Sherita Sparrow will remove and block the member's access to the website.​

  • Site Member Profile Privacy

    • Member profiles have been set to private by default.

    • If members wish to set their profiles to PUBLIC, they can manually update it at any time. However, the owner has limited the 'public' setting to ONLY SITE MEMBERS. This means that when a member sets their profile to public, only site members will be able to view the profile.

    • Cybermindspeakz Truth really does value the discretion of it's members and so it is important that we all remain accountable for what is publicly shared.

Code of Conduct
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